Returns & Exchanges
At Saeed Ghani, we are committed to your satisfaction and offer a seamless return and exchange process for any product that does not meet our high quality standards. Customers can request a return within 7 days of delivery provided the items are unused and in their original packaging.
Return Process
- 1.Initiate Request
Contact our customer support team via WhatsApp or email with your order number and a brief explanation of why you wish to return the product.
- 2.Quality Verification
Provide clear photographs of the product and the invoice to help our team verify the condition and authenticity of the item for processing.
- 3.Product Pickup
Once approved, our courier partner will collect the item from your doorstep, or you may be requested to ship it back to our central warehouse.
- 4.Refund or Replacement
After receiving and inspecting the returned goods, we will issue a replacement or process a refund to your original payment method within 5-7 business days.
